SUPPORTCANDY – Usergroup Addon

Description

SUPPORTCANDY – Usergroup Addon.Organize users into groups for smarter, controlled support access

• Create unlimited user groups with custom rules
  
• Assign tickets, categories & permissions by group
  
• Control visibility of tickets for better privacy
  
• Ideal for teams, clients, or multi-department support
  
• Integrates seamlessly with the SupportCandy core plugin

Efficient user grouping for a cleaner, more organized helpdesk system.

The SupportCandy Usergroup Addon allows you to structure your support system by grouping users based on roles, departments, or client types. This ensures that each group can access only the tickets and categories relevant to them, improving privacy and organization. It’s perfect for agencies, companies with multiple teams, or businesses serving different client groups. By defining permissions and visibility settings, you can manage workflow smoothly and maintain a clutter-free ticket environment. The addon enhances control, increases efficiency, and helps deliver a more focused and secure support experience across your entire helpdesk.