Automatic Close Ticket Addon

Description

 Automatic Close Ticket Addon . SUPPORTCANDY Automatically close inactive tickets & keep your help desk clean

• Closes outdated tickets without manual action
• Fully configurable inactivity time rules
  
• Reduces support workload and response backlog
  
• Improves helpdesk workflow & ticket management
  
• Works seamlessly with SupportCandy core plugin

The SupportCandy Automatic Close Ticket Addon helps streamline your support operations by automatically closing tickets that stay inactive for a defined period. This automation removes the hassle of manually reviewing old conversations, allowing your team to focus on active issues that truly need attention. You can customize closing rules, set inactivity durations, and send automated closing notifications to customers for better clarity. By keeping your helpdesk organized, it prevents ticket overflow, improves response efficiency, and ensures a smooth customer support experience. The addon integrates perfectly with the SupportCandy core plugin, making it an essential tool for any busy support team looking to save time and maintain a professional workflow.