SUPPORTCANDY – Reports Addon

Description

SUPPORTCANDY – Reports Addon.Get detailed insights and analytics to improve your support performance

• Generate visual charts for tickets, agents & performance
  
• Track ticket volume, response time & resolution rate
  
• Identify support trends with real-time analytics
  
• Export reports for review, planning & optimization
  
• Integrates smoothly with the SupportCandy helpdesk system

Powerful reporting tools to understand and optimize your support workflow.

The SupportCandy Reports Addon gives you the essential analytics you need to monitor and improve your support operations. It provides detailed graphical reports showing ticket trends, agent performance, response efficiency, and customer activity. With these insights, you can easily identify bottlenecks, measure team productivity, and make informed decisions to boost overall support quality. The addon also allows exporting reports for meetings, reviews, or long-term data analysis. Designed for clarity and accuracy, it helps businesses stay organized, track growth, and maintain a high level of customer satisfaction. Perfect for teams that rely on data-driven decisions to enhance their support strategy.